Policy

Purchase Option Cancellation Policy

Some items in our store are offered as subscriptions or pre-orders. This policy explains how to manage, change, or cancel these purchases.

🔄 How Subscriptions Work

When you purchase a subscription you'll receive repeat deliveries based on the subscription duration and frequency you select. Your payment details are stored securely and you'll be charged for each delivery, unless you choose to pay in advance. Some subscriptions may auto-renew at the end of their duration.

✓ Cancel or Change Anytime

You can cancel or change your subscription at any time — no penalties, no lock-in periods. Your order confirmation emails contain links to manage your subscription directly. You can also manage your subscription from your account page.

💊 Kasivit Subscribe & Save — 15% Off Every Order

Kasivit subscriptions give you 15% off every order with free cancellation at any time. Select "Monthly Subscription" on any product page to get started. See our Refund Policy for details on returns and refunds for subscription orders.

📅 How Pre-Orders Work

When you purchase a pre-order, you are buying a product that is out of stock or not yet available. We may collect no payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date when the product becomes available.

📋 Pre-Order Cancellation Rules

Before fulfillment: You can cancel a partially paid pre-order at any time before it has been fulfilled and receive a full refund of any deposit paid.

After fulfillment: Once a pre-order has been fulfilled and shipped, it cannot be cancelled. However, you may request a full or partial refund in accordance with our Refund Policy.